FAQ

Frequently Asked Questions

Still have questions? Email us at info@smashslime.com.au

Slime ingredients: 

  • School glue (Polyvinyl Acetate (PVA))
  • Diluted borax
  • Fragrance oil
  • Food safe colouring
  • Craft Clay

Slime ingredients Safety Data Sheets

If you have sensitive skin or reactions to fragrance oil, food colouring, lotions, borax or PVA glue. We do not recommend purchasing our slimes.

Remember, Slimes are INEDIBLE!

DO NOT EAT YOUR SLIME.

OUR SLIMES MAY CONTAIN SMALL CHARMS, TOYS AND FIGURINES THAT COULD BECOME A CHOKING HAZARD TO SMALL CHILDREN -  AS SUCH OUR SLIMES ARE RECOMMENDED FOR CHILDREN OVER 8.

Each order includes the items listed in the description on the product page, a slime care card and an activator spray. 

Every order comes with one 15ml activator spray, this contains water and a small amount of diluted borax. If your slime becomes too soft or sticky, spray with the activator spray and knead, this will reduce the stickiness. Start with 1 spray and knead, if your slime is still sticky, spray again. You do not want your slime to become too hard by using too much spray, so start with 1 spray only.

Our slimes are handmade and every batch is unique. While we do our best to make sure slimes match what is pictured on the website there may be some variation in colour, scent & texture due to heat in transit. 

Extras including Charms, sprinkles and toy's may need to be replaced for different variants depending on availability. 

We are based in Melbourne, Australia and ship domestically and internationally to New Zealand & the USA. Please refer to our shipping policyfor delivery costs and time frames. All our orders are sent as authority to leave (ATL), which means your post man will leave your package in a safe place if the delivery address is unattended.

All orders include tracking. You will receive both an SMS (if opted in) and an email with your tracking details once your order has been processed.

If your order is returned to us due to an incorrect address or for non-collection you will be responsible for a subsequent delivery fee.

Due to the perishable nature of our Slime products we are not able to offer refunds or exchanges.We do offer a 14 day return on any sensory toys with postage costs required for the return assumed by the buyer. Please see our refund policy. Our refund terms do not supersede your rights under Australian Consumer Law.

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